Privacy Policy
This is Hawke AI Inc.’s (“Hawke AI”) privacy policy. This document explains Hawke AI’s policies for the collection, use and disclosure of personal information. Hawke AI abides by applicable privacy legislation. Hawke AI provides a suite of online marketing, digital media management tools and development platforms. Hawke AI’s service may have access to personal information collected by analytics tools used by its customers, but Hawke AI does not use or save such personal information.
The Information we collect
Hawke AI collects personal information primarily by information actively provided by its customers, such as contact information, and information disclosed during support calls. Hawke AI uses a third party payment processor and does not itself collect or retain payment details such as credit card numbers. Hawke AI uses cookies to facilitate Customer access to our services, and to track how Customers use our services so we can improve them.
How we use this information
This information is used to provide our services.
Hawke AI may use aggregate or anonymous information which will not be linked to identified individuals for various other uses for itself and third parties.
Who we share this information with
Hawke AI does not share personal information with any third parties except as disclosed in this policy. Hawke AI may provide your personal information to Hawke AI contracted suppliers and service providers who assist Hawke AI with activities including, but not limited to client contact, archival, auditing, accounting, legal, business consulting, banking, delivery, data processing, automated communications, website or technology services. Hawke AI’s agreements with them protect the information that we collect from any use by them that we have not authorised. Contracted suppliers may contact you with information about your account, special promotions and offers of their products and services. Aggregated data may be shared with third parties such as business partners or prospective contracted suppliers.
Some of the third parties described above may be located internationally. Customers acknowledge that while these parties will often be subject to other confidentiality or privacy obligations, they may not in all cases be subject to the specific requirements of the customer’s jurisdiction.
Security
Personal information is protected by security measures appropriate to the nature of the information.
Accessing information
Individuals may review their personal information contained in Hawke AI files by contacting the Hawke AI privacy officer (privacyofficer@hawke.ai). If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.
Data Retention
Unless the terms and conditions of purchasing included hawke.ai requiring to provide lifetime access to you, personal information is stored for three years from the last login date of a user. Once the three year inactive period has been reached, the personal information is deleted.
Requesting data deletion
Individuals have the right to request the deletion of their data from Hawke AI. You can request the deletion of your data by contacting the Hawke AI privacy officer (privacyofficer@hawke.ai).
General
Hawke AI may amend this policy from time to time by posting an updated version on our website. If such amendments affect how Hawke AI uses or discloses personal information already held by Hawke AI in a material way, Hawke AI will obtain consent.
This policy was last updated on September 26, 2022.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.
Contact us
For more information on Hawke AI and privacy please contact our Privacy Officer at: privacyofficer@hawke.ai
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